Help center
The right channel for every concern.
Use support tickets for assistance and technical or account issues. Use grievances for formal concerns that require confidential review.
Support ticket
For account access, website help, Discord roles, application questions, department resources, and general assistance.
Open support centerConfidential grievance
For a formal concern involving conduct, policy, staff action, retaliation, fairness, or another matter requiring independent review.
Open grievance centerEvidence ready
Attach supporting files, screenshots, photos, or videos. Evidence is stored privately and available only to authorized reviewers.
Private by design: Department staff do not automatically see grievances about their department. Only the submitter and designated grievance reviewers, supervisors, administrators, or the owner can access them.