Emergency Services · W911

911 Communications

The calm voice behind every response.

911 Communications badge

Mission profile

Serve with W911.

Emergency call intake, CAD dispatching, radio coordination, resource tracking, and incident communications.

Members operate within the WSRP Master Handbook and the department’s controlled handbook, training plan, chain of command, and certification requirements.

Controlled handbook

911 Communications Department Handbook v1.1

Training pathway

911 Communications Training & Evaluation Packet v1.2

Core responsibilities

911 call intakeCAD dispatchRadio coordinationResource tracking

Career pathway

  • Dispatcher Trainee
  • Emergency Dispatcher
  • Communications Trainer
  • Shift Supervisor

Department workspace

Already assigned to W911?

Sign in for announcements, schedules, controlled documents, training records, and department-only resources.

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